Shipping

Flat Rate $10.99 shipping option

We offer a competitive $10.99 dollar flat rate shipping for any orders within the Contiguous United States. This doesn’t matter if your product order price is $1.00 or your product price is $1000.00, a flat rate of $10.99 shipping is available just for your order! Please note that flat rate shipping cannot be used for PO BOX addresses.

Please note, Flat rate shipping option allows ToyArena to select the shipping method at their sold discretion and it generally can take up to 7-10 business days. If there is an exact shipping provider and/or service you want to use then you may select that shipping method in your checkout shipping options.

Cutoff Time is California PST at 9:00am

Please note that our company's cutoff time is 9:00 AM PST (California time). Orders placed after this time will be processed on the next business day. We appreciate your understanding and cooperation.


Order Processing Time 1-3 Days (Monday-Friday)

Please be aware that our order processing time is 1-3 business days, from Monday to Friday. We appreciate your patience and understanding.

Delivery time may take from 3-8 days depending on service selected

Our company's delivery time may take between 3-8 days, depending on the service selected below:

Domestic

We love to send any of the products we have all over the United States that's include all of the 50 States in United states along with Guam and Puerto Rico. As a U.S. based customer of ToyArena.com, you can enjoy the benefits of fair and real-time shipping quotes from our providers. You may choose from our two (2) trusted and dependable shippers:

The following available shipping method on www.toyarena.con are as follow

 USPS (United States Postal Service) - When you choose the USPS to ship your products, you can conveniently select from the following methods to send your package. (Please note due to certain box size for larger figure P.O Box address won't be accepted).

PO BOX Address - USPS is the only shipping service that would ship to PO Box address. Please don't use other carriers to ship to a PO Box address. 

  • Express Mail - Next day delivery by noon or by 3:00 pm. Automatically insured to $100 against loss or damage.
  • Priority Mail - Delivery of packages made in an average of 2 to 3 business days, excluding weekends and holidays. (excluding weekends and holiday, not a guaranteed delivery service) 
  • First Class - Small and large packages, thick envelopes and tubes containing gifts and merchandise can be sent using Parcel Post. (excluding weekends and holiday, not a guaranteed delivery service) 

UPS (United Postal Service)

  • UPS Ground Generally takes 3-5 business days (excluding weekends and holiday, not a guaranteed delivery service) 
  • UPS 3 Days  Generally takes 3 business days (excluding weekends and holiday, not a guaranteed delivery service) 

Fedex 

  • Fedex Ground - Delivery within the contiguous U.S. takes 1–5 business days. (excluding weekends and holiday, not a guaranteed delivery service) 
  • Fedex Home Delivery - In the contiguous U.S., delivery takes 1–5 days. Shipping to and from Alaska and Hawaii is 3–7 days (excluding weekends and holiday, not a guaranteed delivery service) 

Shipping for International (Non-US) Retail Customers

For our International (Non-US clients) customers, we also provide fair and real-time weight based shipping prices direct from USPS

International Shipping options from USPS :

International Shipping options from Fedex:

 

Customs Related Information

  • Mark as Gift - To request your package marked as gift, please let us know by stating it in the comments for your order.
  • Value Declaration - We declare the full value of your purchased products on all customs paperwork. YOU will be responsible for all taxes and fees required by the specific laws of your country.

APO Military Address Shipping Details

ToyArena.com recommends USPS services if your shipping address is a military and/or APO address. The appropriate and available shipping methods will appear during the checkout process and you may select the method you prefer. USPS is not able to provide any guarantees or specific timeframe for delivery to an APO address.

Handling Time

We ship Monday - Friday with most orders being shipped out within 1 business days, however some orders may take up to 2 - 3 business days to finish processing. During peak or holidays times there may be further delay but we strive to get your package processed and shipped out at the earliest time we are able to.

Order Tracking Services and Shipment Guarantee

We provide Tracking or Reference Numbers to our customers for both USPS and UPS. To check the status, log in to your account and use our Tracking Forms for USPS and FedEx at the left-hand side panel in our website. All orders are guaranteed to arrive, however, the pandemic and during the peak or holiday shopping seasons, it is reasonable to expect delays which may happen due to the delivery companies. If you feel that your order is taking too long to arrive or there are issues with tracking your order, please contact us so we can resolve your concerns at the soonest possible time.

Local Pick up Option

We allow all customer local to us to select the local pickup option to save on shipping. While this is a service we provide we would need you to wait until you received a local pickup ready confirmation before heading on over to our warehouse. For buyer protection and security reasons, the cardholder must present their ID and the credit card used for the purchase, and the information must match upon pick up.

Please note order placed with payment provider such as Paypal for local pickup option will be refunded as a tracking number won't be uploaded during pickup for confirmation, however we can accept all major credit cards in person for this scenario. 

Cancellations

We honor cancellations on orders that have not been shipped or fulfilled.  However, ALL paid orders will incur a 3% charge as transaction fees are no longer refunded by payment gateways or by PayPal.  Credit/Debit card payments can take 3-5 business days after we initiate it before you receive your refund.  You can move any paid transactions to store credit to avoid the 3% penalty.

For any concern or questions please feel free to reach out to us by email at:  sales@toyarena.com